Changed your mind? Your 14-day cooling-off period

LB
Lotte Bakker
Author
4 Aug 2026
3 min read

Cancel within 14 days of buying and we refund everything you paid. After that the refund is pro-rata.

Buying insurance online comes with a 14-day cooling-off period.

Within 14 days You get back everything you paid, as long as no claim has been paid.

After 14 days We refund the unused part of the premium you paid, minus a EUR 15 admin fee.

Open claims You cannot cancel while a claim is still open. Once it has been closed, you can cancel again.

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